admin.hycdigital.com
A

Exception resolution

SofraLens device pairing repeated failure

Resolution screen with severity, root context, issue timeline, current impact, suggested actions, linked objects, checklist, and closure audit.

dangerOpen
Discuss with agent

Root context

Kitchen screen onboarding delayed

Domain

Support

Owner

Support Sentinel

Opened

2 hrs ago

Status

Open

Resolution checklist

Item 1

Confirm impact

Item 2

Choose safe action

Item 3

Record decision

Item 4

Close audit

Issue timeline

1

Exception opened by monitoring agent.

2

Impact connected to project/client context.

3

Suggested action prepared.

4

Management closure pending.